q8880 Privacy Policy

1 Scope and Applicability of This Policy

This Privacy Policy applies to all services, websites, mobile versions, and any related digital channels of the q8880 platform. This Policy is mandatory for all users accessing our platform from Bangladesh.

If you access our platform through a link from a third-party website, that third party's own privacy policy will apply and q8880 is not responsible for it. We take the utmost care to protect the information you provide on our platform.

2 What Types of Information We Collect

2.1 Information Provided Directly

When you create an account on q8880, make a deposit, or contact customer support, the following information may be collected:

• Full name, email address, and date of birth
• Mobile number and contact address
• Documents required for identity verification (National ID / Passport)
• Payment information — bKash, Nagad, Rocket, or Upay account details
• Messages sent to customer support and communication history

2.2 Automatically Collected Information

While you browse our platform, the following technical information may be recorded automatically:

• IP address and device type and operating system
• Browser type and version
• Time of entry and exit from the platform
• Pages visited and navigation patterns
• Cookies and session data (described in detail below)

2.3 Transaction-Related Information

Information related to deposits, withdrawals, bonus usage, and gaming history is stored in compliance with financial regulations.

3 Purpose of Using Information

q8880 uses your information only for the following legitimate purposes:

• Account Management: To complete registration, login, and identity verification processes
• Payment Processing: To receive deposits and settle withdrawals
• Security Assurance: To prevent fraud and protect accounts
• Customer Support: To resolve your complaints or questions
• Legal Obligations: To comply with applicable laws and regulations
• Platform Improvement: To enhance the user experience and add new features
• Communication: To send relevant updates and important notifications

We never sell your personal information to third parties for marketing purposes.

7 Data Retention Period

q8880 does not retain your personal information longer than necessary. The following factors are considered when determining the retention period:

• Information for active accounts is retained until the account is closed
• Financial transaction records are kept for a period determined by legal obligations
• After account closure, information is deleted or safely anonymized unless there is an irremediable reason
• In cases of fraud or legal disputes, relevant information may be retained for an extended period

8 Your Rights

As a user of q8880, you have the following rights over your own information:

8.1 Right to Access Information

You can contact us at any time to find out what information we hold about you.

8.2 Right to Correct Information

If there is any incorrect or incomplete information in your profile, please request a correction.

8.3 Right to Delete Information

You have the right to request deletion of your information beyond legal obligations. However, this may not be possible if an account is active or a legal dispute is ongoing.

8.4 Right to Object to Data Processing

You can apply at any time to stop marketing communications or to object to specific data processing.

To exercise any of the above rights, please contact our support team.

9 Protection of Children and Minors

q8880 is a platform operated for adults (21+). We do not knowingly collect information from any person under the age of 21.

An age verification process is completed at the time of registration. If any minor's information has been collected by mistake, it will be deleted immediately and the associated account will be closed. Parents or guardians with any concerns should contact our support team.

10 International Data Transfers

Our server infrastructure may be located in various geographic regions. Where your information is transferred outside Bangladesh, we ensure that:

• The recipient country or organization maintains adequate data protection measures
• Compliance with our privacy standards is ensured through contractual obligations
• Data transfers are always completed through encrypted channels

11 Changes to This Policy

q8880 reserves the right to update this Privacy Policy as needed. For any significant changes:

• The updated policy will be published on this page and the "Last Updated" date will change
• Registered users may be notified by email of significant changes
• Continued use of the platform after changes will be considered acceptance of the new policy

Therefore, it is recommended to visit this page regularly.

12 Responsible Gaming and Data Protection

Information about your gaming behavior may be used to ensure responsible gaming. For example, if an unusual gaming pattern is detected, we may contact you. This process is carried out for your own protection.

To learn more about responsible gaming, please read our Responsible Gaming page.